Terms and Conditions
Last updated:June 19, 2025
Welcome to Chatty Native, operated by Border Theory, LLC (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website, products, and services, including any digital downloads, physical books, or other materials purchased through our site.
By accessing or using our website or purchasing any product, you agree to be bound by these Terms. If you do not agree, please do not use our website or purchase our products.
1. Products Offered
Chatty Native offers language learning products. These include:
Digital products, such as downloadable eBooks and PDFs
Physical products, such as printed books
Digital products are delivered via direct download and email immediately upon purchase. Physical products are shipped to the address provided at checkout.
2. Refunds & Returns
Digital Products
Due to the nature of digital content, all sales of digital products are final. We do not offer refunds, exchanges, or cancellations for digital downloads.
Physical Products
We offer free replacements for damaged or defective items. If your book arrives in poor condition, just contact us within 7 days of delivery at support@chattynative.com with photos of the issue.
If you request a full refund instead of a replacement:
You must return the item in unused condition.
You will be responsible for return shipping costs.
Refunds will be issued only after we receive the returned item.
3. Intellectual Property
All content on this site and in our products — including text, graphics, book content, design elements, branding, and product names — is the exclusive property of Border Theory, LLC or its licensors.
You may not copy, reproduce, distribute, modify, display, or create derivative works from any part of our materials without our written permission. This includes reusing our book content for commercial purposes, teaching, or reposting online.
4. License & Use
When you purchase a digital or physical product from us, you’re granted a personal, non-transferable, non-commercial license to use the material for your own learning.
You may not:
Resell or redistribute our products
Share download links or file copies with others
Use our content in courses, blogs, or public platforms without permission
Unauthorized distribution of Chatty Native materials — including uploading to forums, resale sites, or file-sharing platforms — is strictly prohibited and may result in legal action. We monitor for piracy actively and pursue copyright violations to the fullest extent of the law.
5. Shipping & Delivery
We currently ship physical products to select countries. Delivery times may vary based on your location and chosen shipping method.
We are not responsible for delays due to customs, carrier issues, or incorrect shipping info entered at checkout.
6. User Conduct
You agree not to use our website or content for any unlawful, abusive, or unauthorized purpose. We reserve the right to refuse service or cancel orders if we suspect violation of these Terms or fraudulent activity.
7. Disclaimer of Guarantees
We’ve poured our heart, humor, and hard-earned language lessons into our products — but we do not guarantee fluency or specific language outcomes. Your results depend on your effort, consistency, and prior experience.
Our materials may include strong language, slang, adult expressions, and culturally explicit terms. If you’re sensitive to this kind of content or under 18, this may not be the right product for you.
8. Limitation of Liability
To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages that result from your use of our products or website.
If any issue arises, our total liability will not exceed the amount you paid for the product in question.
9. Privacy
Please refer to our Privacy Policy for information about how we collect, use, and protect your personal data.
10. Changes to These Terms
We may update these Terms occasionally. The latest version will always be posted on this page, and your continued use of the site after changes means you accept the new terms.
11. Contact
Questions? Need help with your order?
Reach out to us at: support@chattynative.com